Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Dusk Pillar ("Company," "we," "us," or "our") regarding your use of our website dusk-pillar.com and our London history education services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Dusk Pillar provides educational services focused on London's history, including:

• Online and in-person history courses
• Educational content and materials
• Historical walking tours and site visits
• Digital learning resources
• Certification programs
• Blog articles and historical insights

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. Eligibility and Account Registration

3.1 Eligibility

To use our services, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete information
• Comply with all applicable laws and regulations
• Not be prohibited from receiving our services under applicable law

3.2 Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized use
• Ensuring your account information remains current and accurate

4. Course Enrollment and Payment

4.1 Course Registration

Course enrollment is subject to availability. We reserve the right to cancel courses due to insufficient enrollment or other circumstances beyond our control.

4.2 Payment Terms

• Payment is due at the time of enrollment unless otherwise specified
• All prices are in British Pounds (GBP) and include applicable taxes
• Payment can be made via credit card, debit card, or bank transfer
• Course fees are non-refundable except as specified in our refund policy

4.3 Refund Policy

Refunds may be provided under the following circumstances:

• Course Cancellation: Full refund if we cancel a course
• Early Withdrawal: Partial refund if you withdraw within 7 days of course start
• Medical/Emergency: Refunds considered on a case-by-case basis with documentation
• No-Show: No refund for missed classes without prior notice

5. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Share account access with unauthorized users
• Disrupt or interfere with our services
• Upload malicious software or harmful content
• Harass, threaten, or discriminate against others
• Use our services for commercial purposes without authorization
• Reproduce or distribute our content without permission

6. Intellectual Property Rights

6.1 Our Content

All content provided through our services, including but not limited to course materials, lectures, videos, text, images, and software, is owned by or licensed to Dusk Pillar and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our content solely for your personal educational purposes. You may not:

• Copy, reproduce, or distribute our content
• Create derivative works based on our content
• Use our content for commercial purposes
• Remove or modify any copyright notices

6.3 User Content

By submitting content to our services (reviews, comments, questions), you grant us a non-exclusive, royalty-free license to use, modify, and display such content in connection with our services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Course Attendance and Conduct

8.1 Attendance Requirements

• Regular attendance is expected for in-person courses
• Online course progress is self-paced within specified timeframes
• Make-up sessions may be available for excused absences
• Excessive absences may result in course dismissal without refund

8.2 Student Conduct

Students are expected to:

• Treat instructors and fellow students with respect
• Participate constructively in class discussions
• Follow safety guidelines during site visits
• Maintain academic integrity and honesty

9. Disclaimers and Limitations

9.1 Service Availability

We strive to provide uninterrupted service but cannot guarantee that our services will always be available or error-free. We reserve the right to modify or discontinue services with reasonable notice.

9.2 Educational Content

While we strive for historical accuracy, educational content is provided for general informational purposes. We encourage students to conduct additional research and verify information independently.

9.3 Third-Party Content

Our services may include links to third-party websites or content. We are not responsible for the accuracy, content, or privacy practices of external sites.

10. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claims related to our services shall not exceed the amount you paid for the specific service
• We shall not be liable for indirect, incidental, special, or consequential damages
• We shall not be liable for delays or failures due to circumstances beyond our control
• Some jurisdictions do not allow certain limitations, so these may not apply to you

11. Indemnification

You agree to indemnify and hold harmless Dusk Pillar, its employees, agents, and affiliates from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or share

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not relieve you of payment obligations for services already provided.

12.2 Termination by Us

We may terminate or suspend your access to our services immediately if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Fail to pay required fees
• Violate our acceptable use policy

12.3 Effect of Termination

Upon termination, your right to access our services ceases immediately. Provisions that should survive termination (including payment obligations, intellectual property rights, and limitation of liability) shall remain in effect.

13. Dispute Resolution

13.1 Informal Resolution

Before pursuing formal action, we encourage you to contact us at [email protected] to resolve any disputes informally.

13.2 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

13.3 Jurisdiction

Any legal action relating to these Terms must be brought in the courts of England and Wales, and you consent to the jurisdiction of such courts.

14. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

• Post the updated Terms on our website
• Send notification to registered users
• Update the "Last Updated" date

Your continued use of our services after such changes constitutes acceptance of the updated Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Dusk Pillar.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision or any other provision.

15.4 Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms at any time.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: